When you purchase something from our store we collect the personal information you give us such but not limited to your name, address and email address. When you browse our site, we also automatically receive your computer’s internet protocol address in order to provide us with information that helps us learn about your browser and operating system. With your request or permission, we may send you emails about our store, new products and other updates. We may also maintain a record of your product purchases.
We may need to contact you via phone or email to address questions or issues specific to your order or delivery even if you have opted to not receive marketing communications from us.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We honor customers' requests not to share their contact information with other marketers and honor customers' requests not to receive mail, telephone, or emails from us. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
You may opt-out at any time or you may withdraw your consent for us to contact you by contacting us at:
Once Upon A Treehouse
4670 Schantz Rd., Ste A
Allentown, PA 18104
Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. Please contact us if you would like to update or correct your email address, mailing address or other contact information. Please note that any requests to remove or update your contact information may take up to one week for your email request and 8-12 weeks to process your postal mail request.
Our store is hosted on Shopify Inc. which is an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Although we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Please remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
By using this site, you represent that you are at least the age of majority in your state of residence and you have given us your consent to use the site.
We may conduct business relationships with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might rent, exchange, share and cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
We welcome your questions and feedback.